The Easy To Use Customer Relationship Management System: AmoCRM Review 2022
- lindensmark
- Jan 22, 2022
- 4 min read
Updated: Feb 12, 2022
Table of contents
Amocrm overview
AmoCRM is the world's first messaging-based customer relationship management system. Multi-channel communication combines messaging, email, and phone conversations into a single app. Every interaction with your customers may now be a one-on-one conversation.
The connection with messengers is one-on-one. All of the popular messaging systems are supported. With the code-free chatbot builder, you can design your chatbots and ensure that your business is available 24 hours a day, 7 days a week, in any capacity.
The in-depth analytics, reporting, and automation capabilities of AmoCRM make it a favorite among sales managers.
Main features
Sales and marketing
Email marketing
Webforms
Lead scoring
List management
Recurring sales management
Product catalogue
import/export and storage
Analytics and reporting
Task management
Calendar sync
Marketing automation
Calling automation
Sales automation
Recurring sales automation
Email automation
Communication integrations
Social media marketing
2-way email sync
Online chats
Multiple email accounts
Customization s
Custom fields
Custom pipelines
Pricing plans
Base plan $15
Advanced pan-$25
Enterprise plan $45
Demo- 14 days free trial
Visit AmoCRM
AmoCrm features and their uses
Full integration with messaging apps
Many people nowadays trust the media with the right product to buy. Take advantage of this rising trend and use messenger to increase your sales.
AmoCRM has integrated many messenger apps like Facebook, Instagram, WhatsApp and more. All these apps can be accessed and managed from one place.
With CRM, you can gab any lead coming to you. When customers call, the platform automatically grabs that phone number and store it safely for future follow-ups. In the same way, you can grab numbers from messages and emails from email messages.
More importantly, you can automatically respond to your customer questions using AI chatbots which can determine the customer intentions and then respond with an already made card.
Easy-To-Use Pipeline Management
Manage easily the leads you grab from interacting with your customer. See activity involve with your leads just from your dashboard.
Mobile CRM
The platform has a mobile app can to ensure that your campaigns and work does not stop.
Sales automation
AmoCRM's Digital Pipeline fully automates your lead nurturing and follow-up sequences, including sending emails and SMS messages, automatically conversing with leads, assigning salespeople duties, and even showing targeted digital adverts.
It engages prospects and keeps them moving forward, smoothly directing them through the sales process.
Full integrations with other apps
AmoCrm has integrated with messaging tools, email marketing tools, messaging tools, data analytics tools and many more. Some of these tools include:
Gmail
Whatsapp
Stripe
Ninja forms
Zapier
Mailchimp
Dropbox
Google sheet
zoom
Telegram
Twilio
Unbounce
Active campaign
Google ads
Zendesk
Facebook ads
Sales analytics
The visual, real-time reports in AmoCRM provide significant insights that you can trust. Set goals, anticipate future sales, track success, and pinpoint problem areas before they become essential using personalized analytics.
As a result, you'll be able to develop data-driven strategies that guarantee success.
Demo
For any paid plans, the company offers a 14- day free trial, with no need for a credit card.
can
Customer support
The platform has a strong support team. The support can be contacted through various messengers such as WhatsApp and Twitter. There is also a24/7 live chat support which you can use. The team has proved to be sympathetic and helpful over time.
For more insight on how to use AmoCRM, see the short video below.
Summary of pros and cons
Pros
At a reasonable price, you get a lot of features and good customer service.
This is a fantastic tool for managing your leads and sales funnel.
The platform supports working with popular social networks.
Has a 14-day free trial
Cons
It may take time for one to figure out how everything works.
The software has limited integration with Twilio especially when it comes to inbound and outbound calls.
Pricing plans
The company has an annual billing plan. The three plans come with different features.
Base plan
Limits per user
12500 contacts
2500 open leads
100 custom fields
200 Mb field storage
50 free business cards scans(mobile scan)
The price costs $ 15 per month billed annually.
Advanced plan
Limit per user
25 000 contacts
5000 open leads
200 custom fields
400 Mb field storage
50 free business cards scans(mobile scan)
The software cost $25/month per user billed annually.
Enterprise plan
Limits per user
50 000 contacts
10 000 open leads
400 custom fields
800 Mb field storage
50 free business cards scans(mobile scan)
The software cost $45/month per user billed annually.
Conclusion
AmoCrm is a great CRM tool that offers quality services to its users. I would highly recommend it to a medium level business or even an enterprise.
In your course with this tool, what is your personalised experience? What are your questions? Comment below and don’t forget to subscribe to my list to get strategies on how to make money online.
Goodbye.
Visit AmoCRM
********
AmoCRM helped me integrate with my website, social media, and organize my leads. It's a very powerful tool!
Customer photo
Larry Wilson
Director of Sales
Freedom Credit Booster
***********
AmoCRM is a tool that our team enjoys and since we adopted it, we have not had to enforce or encourage adoption, it was organically adopted and quickly. From a management perspective, amoCRM has helped us become coaches and mentor to our teams as opposed to just managers.
John Gomez
Founder & CEO
Sensato Cybersecurity
*************
After using Salesforce, Freshsales, and Microsoft Dynamic CRM, we landed on and stayed with amoCRM because of its simplicity, intuitiveness, ease of customization, integration with our processes, and bang for the buck.
Customer photo
James Savitske
Customer Experience
Millennium Seating
Commentaires